Legal Document

Jilibo Terms & Conditions — Please Read Before Use

Please read these Terms & Conditions carefully before using the jilibo platform. They contain detailed guidelines on account registration, bonus usage, payments, responsible gaming, and more.

Last Updated: January 2026

Key Highlights at a Glance

A quick summary of the key points in jilibo's Terms & Conditions for easy reference

Age Restriction 18+

The minimum age to register and play on jilibo is 18. Account creation by minors is strictly prohibited.

One Person — One Account

Each person may register only one account. If multiple accounts are created, all associated accounts will be closed.

Bonus Terms & Conditions

Wagering requirements apply to all bonus offers. Please read the specific terms before claiming any bonus.

Identity Verification

KYC verification is mandatory before making a withdrawal. National ID and mobile number verification are required.

Withdrawal Processing Time

Withdrawals are typically processed within 1–24 hours. Additional verification may be required in some cases.

Account Security

Keep your password and login credentials completely confidential. Sharing them with any third party is strictly prohibited.

1General Rules

By using the jilibo.pro website and application, you confirm that you have fully read, understood, and agreed to these Terms & Conditions. The jilibo platform provides online gaming services for entertainment purposes and is intended solely for individuals aged 18 and above.

These Terms & Conditions apply to users in Bangladesh. The platform operates under an international gaming licence, and all activities are conducted transparently and in accordance with regulatory standards.

By creating or using an account on jilibo, you agree to all of these terms. If you do not agree with any of them, please refrain from using the platform.

Jilibo reserves the right to amend these Terms & Conditions at any time. Members will be notified of any changes, and updated terms will take effect within 7 days of publication.

2Account Registration & Eligibility

To create an account on jilibo, you must meet the following eligibility requirements. Providing accurate and truthful information at the time of registration is mandatory.

  • Applicants must be 18 years of age or older.
  • Each person may register only one account — creating multiple accounts using the same device, mobile number, or bank account is strictly prohibited.
  • The name, mobile number, and banking details provided at registration must be accurate and belong to you personally.
  • Accounts are for personal use only — use on behalf of third parties or for professional gambling purposes is strictly prohibited.
  • After registration, jilibo may request documents for identity verification (KYC) at any time.

Accounts created with false information will be terminated and all balances held in the account may be forfeited.

Jilibo accepts National ID (NID), passport, or driving licence for KYC verification. Withdrawals may be restricted until the verification process is complete.

3Deposit & Payment Policy

Jilibo accepts deposits via all major mobile banking services available in Bangladesh. The following rules apply to all deposits.

Payment Methods Minimum Deposit Maximum Deposit Processing Time
bKash BDT 200 BDT 50,000 Instant
Nagad BDT 200 BDT 50,000 Instant
Rocket BDT 300 BDT 30,000 Instant
Bank Transfer BDT 1,000 BDT 2,00,000 1–3 Business Days
  • Deposits must be made from your own mobile banking or bank account.
  • Deposits made through third parties are strictly prohibited and will be refunded.
  • If your account is not credited after a successful deposit, please notify our support team immediately.
  • Jilibo is not liable for failed deposits due to any reason, but will provide every possible assistance in resolving the issue.

4Withdrawal Policy & Process

Withdrawals on jilibo are simple and fast. However, certain conditions must be met before withdrawing, as required for security and legal compliance.

  • Your account must be fully verified (KYC completed) before a withdrawal can be processed.
  • The minimum withdrawal amount is BDT 500.
  • Withdrawals can only be made to a registered payment method.
  • The maximum withdrawal amount is BDT 1,00,000 per day.
  • Winnings from bonus funds are subject to wagering requirements before they can be withdrawn.
  • Jilibo reserves the right to carry out additional verification on any suspicious transactions.

Standard withdrawal requests are processed within 1–24 hours. For urgent cases, please contact our support team.

If a withdrawal is declined, jilibo will provide the reason and guide you toward a resolution. Once verification is complete, withdrawals are processed fully automatically.

5Bonus & Promotion Policy

Jilibo offers a variety of attractive bonuses and promotions. Each bonus comes with its own specific terms and conditions, which should be read carefully before claiming.

  • Welcome Bonus: New members will receive a welcome bonus on their first deposit. A specified wagering requirement must be met before the bonus can be withdrawn.
  • Wagering Requirement: A wagering requirement of 10x–30x the bonus amount applies to most bonuses.
  • Bonus Validity: Each bonus has a specific validity period. Any unused bonus will be forfeited upon expiry.
  • Cashback: The weekly cashback bonus has no wagering requirements.
  • Referral Bonus: Referring a friend earns a bonus for both parties, which will be activated after the referred member makes their first deposit.

Using multiple accounts to abuse bonuses will result in the closure of all associated accounts and forfeiture of any winnings.

Jilibo reserves the right to modify, cancel, or add new conditions to any bonus offer at any time. Full terms for each bonus are detailed on the promotions page.

6Gaming Rules & Code of Conduct

All games on jilibo are powered by internationally certified RNG (Random Number Generator) technology, ensuring complete fairness and verifiability. The following rules must be followed during gameplay.

  • The use of software bots, automation tools, or any hacking attempts is strictly prohibited.
  • Exploiting technical glitches in any game is prohibited. If such an incident occurs, please notify support immediately.
  • In the event of a server outage or connectivity issue, the result recorded in jilibo's system will be considered final.
  • Any objection to a game result must be reported to the support team within 48 hours.
  • Accounts found engaging in fraudulent behaviour against other members will be closed.

Live Casino games offer the experience of playing in real time with internationally qualified dealers. The same rules apply to these games, and the use of offensive or abusive language in chat is strictly prohibited.

7Responsible Gaming Policy

Jilibo is firmly committed to responsible gaming. Gaming is a form of entertainment — it should never be treated as a source of income. We are dedicated to helping our members build healthy gaming habits.

Jilibo provides the following responsible gaming tools:

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits at any time.
  • Wagering Limit: Set a limit on how much you wager per session.
  • Self-Exclusion: If needed, temporarily deactivate your account for a set period of time.
  • Cooling-Off Period: Take a gaming break for anywhere between 24 hours and 30 days.
  • Reality Check: The app will remind you at regular intervals how long you have been playing.

If you notice any signs of gaming addiction, please contact our support team or Responsible Play Please read this page.

8Account Suspension & Closure Policy

Jilibo reserves the right to temporarily suspend or permanently close an account at any time under the following circumstances:

  • Registering with false or incomplete information.
  • Creating multiple accounts or abusing bonuses.
  • Using fraudulent activities or software.
  • In cases of suspected money laundering or detection of suspicious transactions.
  • Where the account holder is found to be under 18 years of age.
  • Threatening or abusive behaviour directed at jilibo staff.

If an account is closed, the member may submit an appeal. jilibo will issue a decision within 5 business days. Any valid outstanding balance will be refunded following verification.

9Dispute Resolution Process

Jilibo follows a clear and fair process for handling any disputes or complaints. The dispute resolution steps are outlined below:

  • Step One: Contact our support team via live chat or email. Most issues are resolved at this stage.
  • Step Two: If the support team is unable to resolve the issue, it will be escalated to senior management.
  • Step Three: If both parties cannot reach an agreement, the matter will be resolved through an international gaming dispute resolution body.

In all disputes, data and log records stored in jilibo's system will be treated as primary evidence. jilibo is committed to fair and transparent resolution at all times.

10Right to Modify & Contact

Jilibo reserves the right to modify, revise, or update any part of these Terms & Conditions at any time. Members will be given advance notice of any significant changes via notification.

Updated Terms & Conditions will take effect 7 days after the date of publication. Continued use of the platform during this period will be considered acceptance of the new terms.

For any questions or complaints, please contact our support team: [email protected]

Jilibo is committed to maintaining an honest, transparent, and fair relationship with all its members. Our goal is to ensure every member enjoys a safe, enjoyable, and responsible gaming experience.

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